Terms and Conditions
Effective Date: March 30, 2026
Last Updated: March 30, 2026
Welcome to Red Carpet Stays. Red Carpet Stays is a “doing business as” (DBA) name of Brooks Norris Group LLC. References to “Red Carpet Stays,” “we,” “our,” or “us” throughout this website and related materials refer to Brooks Norris Group LLC, the legal entity responsible for providing services. By accessing our website, booking a stay, or using our services—including SMS communications—you agree to the following Terms and Conditions.
If you do not agree with these terms, please do not use our services.
1. Company Information
Red Carpet Stays provides fully furnished corporate housing and optional VIP hospitality services in the River Valley area.
For questions regarding these Terms, contact:
Email: info@service.redcarpetstay.com
Phone: +1 479-446-6838
Mailing Address: 3600 Wheeler Ave. Fort Smith AR, 72901
2. Eligibility
You must be at least 18 years old to book a stay or use our services. By booking, you represent that you have the authority to enter into a binding agreement.
3. Booking & Payment Terms
- All reservations are subject to availability.
- Rates are subject to change without notice.
- A signed agreement and payment (or deposit) may be required to confirm your stay.
- Additional services (including VIP services) may be billed separately.
- Guests are responsible for any damages beyond normal wear and tear.
Specific payment terms will be outlined in your rental agreement.
4. House Rules
Guests agree to:
- Use the property solely for residential purposes.
- Comply with all local laws and community guidelines.
- Avoid excessive noise or disruptive behavior.
- Not sublease or reassign the property without written permission.
Violation of these terms may result in termination of stay without refund.
5. White-Glove & VIP Services
VIP services such as Butler Services, Concierge Service, transportation, and meal preparation are subject to availability and scheduling. These services may require advance notice.
Red Carpet Stays reserves the right to modify or discontinue VIP offerings at any time.
6. Website Use
You agree not to:
- Use this website for unlawful purposes.
- Attempt to gain unauthorized access to systems.
- Copy, reproduce, or redistribute website content without permission.
All website content is the property of Red Carpet Stays.
7. SMS TERMS & A2P 10DLC COMPLIANCE
Red Carpet Stays may communicate via SMS for booking confirmations, stay updates, reminders, customer support, promotions, special offers, and marketing communications.
Opt-In Consent
By submitting your phone number through our website forms, booking forms, or written agreements, you consent to receive SMS communications from Red Carpet Stays, including both transactional messages (such as booking confirmations and stay updates) and marketing messages (such as promotions and special offers).
Consent is not a condition of purchase.
Message Frequency
Message frequency may vary depending on your inquiry, booking status, service engagement, or marketing campaigns you are enrolled in.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you will receive a final confirmation message and no further SMS messages will be sent unless you re-subscribe. You may also opt out of marketing messages specifically while continuing to receive transactional messages related to an active booking, where applicable.
Help Instructions
For assistance, reply:
HELP
Or contact us at:
Email: info@service.redcarpetstay.com
Phone: +1 479-446-6838
No Third-Party Sharing for Marketing
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All SMS consent data and phone numbers are kept confidential. Check our Privacy Policy here: /privacy
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
8. Limitation of Liability
Red Carpet Stays shall not be liable for:
- Indirect, incidental, or consequential damages.
- Delays or service interruptions beyond our reasonable control.
- Acts of nature, government actions, or force majeure events.
Guests are encouraged to obtain personal travel insurance where applicable.
9. Indemnification
You agree to indemnify and hold harmless Red Carpet Stays from any claims, damages, or expenses arising from misuse of the property or violation of these terms.
10. Governing Law
These Terms shall be governed by the laws of the State of Arkansas.
11. Updates to Terms
We may update these Terms at any time. Continued use of our services constitutes acceptance of the revised terms.